Statement Survey 2023 — Super

Let us know what you think of your annual statement.

You'll need to answer all questions with an asterisk (*).

How did you receive your statement?*

Online via email Print (includes if you downloaded it online)

Overall, how satisfied were you with your annual statement?*

Extremely dissatisfied

Extremely satisfied

1 2 3 4 5

Could you tell us why you provided this rating?

(500 character limit)

Thinking about your annual statement, how much do you agree with the following?

I received my statement in a timely manner.*

Strongly disagree

Strongly agree

1 2 3 4 5

My statement was easy to understand.*

Strongly disagree

Strongly agree

1 2 3 4 5

My statement provided me with a good summary of my account.*

Strongly disagree

Strongly agree

1 2 3 4 5

The information in my statement was accurate (e.g. my personal details, investments).*

Strongly disagree

Strongly agree

1 2 3 4 5

It was easy to log in to view my statement.*

Strongly disagree

Strongly agree

1 2 3 4 5

I was satisfied with how my statement looks (e.g. layout, images and colours).*

Strongly disagree

Strongly agree

1 2 3 4 5

I was satisfied with my retirement income estimate (if applicable).*

Strongly disagree

Strongly agree

N/A 1 2 3 4 5

How could we improve your statement next year?

(Please type in your answer - 500 character limit)

About you

The following questions are optional, and will help us gain a better understanding of your expectations. If you prefer to skip this section, click Submit below. Any personal information you provide us won't be identifiable and we won't link it back to your account. For more information about how we collect and handle your data, read our Privacy Policy.

How old are you?*

What's your Postcode?*

How do you describe yourself?

Male Female Non-binary/third gender Prefer to self-describe Prefer not to say

Preferred description.

Your responses to this survey will be confidential and we don't collect identifying information such as your name or email address.
Your information will not be used for any other purpose than to complete this research for us.
CARE Super Pty Ltd (Trustee) ABN 91 006 670 060 AFSL 235226 CARE Super (Fund) ABN 98 172 275 725.

FV2023.1.3 / AV2.21